• Contact us
  • E-Submission
ABOUT
BROWSE ARTICLES
JOURNAL POLICIES
FOR CONTRIBUTORS

Articles

Page Path

Original Article

Systematic Review on Research Status of Workplace Violence

The Ewha Medical Journal 2019;42(4):56-64. Published online: October 29, 2019

Department of Occupational and Environmental Medicine, Ewha Womans University College of Medicine, Seoul, Korea.

Corresponding author: Kyunghee Jung-Choi. Department of Occupational and Environmental Medicine, Ewha Womans University College of Medicine, 25 Magokdong-ro 2-gil, Gangseo-gu, Seoul 07804, Korea. Tel: 82-2-6986-6235, Fax: 82-2-6986-7022, jungchoi@ewha.ac.kr
• Received: July 25, 2019   • Revised: October 10, 2019   • Accepted: October 11, 2019

Copyright © 2019. Ewha Womans University School of Medicine

This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

  • 66 Views
  • 0 Download
  • 3 Web of Science
  • 4 Crossref
prev
  • Objectives
    Research on workplace violence has been conducted, but rarely has been organized systematically. In this study, we summarize the definition and classification of workplace violence studies and review the literature on workplace violence.
  • Methods
    Using academic search engines PubMed, Google Scholar and DBpia, we found 856 papers including “workplace violence” and “adverse social behavior” AND workplace in the title published until December 2018, and 208 papers were selected. The selected papers were classified by continent and country, year of publication, occupation, classification criteria of workplace violence, and research topic.
  • Results
    By country, the number of articles in the United States was the most with 40 (19.2%), followed by China 27 (13%), Korea 16 (7.7%), and Taiwan and Australia 15 (7.2%). By job category, healthcare workers accounted for the largest portion with 162 (79.0%) of the total, and 80 of them were conducted on nurses. Other occupations included civil servants, manufacturing workers, toll collectors and wageworkers. Among the classification methods of workplace violence, 147 (67.4%) articles were classified as type and there was a difference in the type of violence defined for each article. In the research topic, 114 (44.2%) articles analyzed the effects of workplace violence, and 105 (40.7%) articles describe the prevalence and characteristics of workplace violence, and 23 (8.9%) articles analyzing the causes of violence.
  • Conclusion
    The research topic is biased toward the field of healthcare, so it is necessary to expand to include various occupations or other specified occupations. It is also necessary to prepare appropriate measures against workplace violence.
  • 1. Kim WB. The violence at workplace: focusing on the influence of work conditions. Korean Criminol Rev 2009;20:173-201.
  • 2. Krug EG, Mercy JA, Dahlberg LL, Zwi AB. The world report on violence and health. Lancet 2002;360:1083-1088.
  • 3. Chappell D, Martino VD. Violence at work; 3rd ed. Geneva: International Labour Organization; 2006.
  • 4. International Labour Organization.World Health Organization.Framework guidelines for addressing workplace violence in the health sector; Geneva: International Labour Organization; 2002.
  • 5. Centers for Disease Control and Prevention.National Institute for Occupational Safety and Health.Current Intelligence Bulletin 57: violence in the workplace; Cincinnati: National Institute for Occupational Safety and Health; 1996.
  • 6. University of Iowa Injury Prevention Research Center.Workplace violence: a report to the nation; Iowa City: University of Iowa; 2001.
  • 7. California Division of Occupational Safety and Health.Guidelines for security and safety of health care and community service workers; San Francisco: California Division of Occupational Safety and Health; 1998.
  • 8. Eurofound.The 6th European working conditions survey questionnaire; Loughlinstown: Eurofound; 2015.
  • 9. Hosseinikia SH, Zarei S, Najafi Kalyani M, Tahamtan S. A crosssectional multicenter study of workplace violence against prehospital emergency medical technicians. Emerg Med Int 2018;2018:7835676.
  • 10. Najafi F, Fallahi-Khoshknab M, Ahmadi F, Dalvandi A, Rahgozar M. Human dignity and professional reputation under threat: Iranian Nurses' experiences of workplace violence. Nurs Health Sci 2017;19:44-50.
  • 11. Shafran-Tikva S, Zelker R, Stern Z, Chinitz D. Workplace violence in a tertiary care Israeli hospital: a systematic analysis of the types of violence, the perpetrators and hospital departments. Isr J Health Policy Res 2017;6:43.
  • 12. Sun T, Gao L, Li F, Shi Y, Xie F, Wang J, et al. Workplace violence, psychological stress, sleep quality and subjective health in Chinese doctors: a large cross-sectional study. BMJ Open 2017;7:e017182.
  • 13. Oh H, Uhm DC, Yoon YJ. Workplace bullying, job stress, intent to leave, and nurses' perceptions of patient safety in South Korean hospitals. Nurs Res 2016;65:380-388.
  • 14. Imran N, Jawaid M, Haider II, Masood Z. Bullying of junior doctors in Pakistan: a cross-sectional survey. Singapore Med J 2010;51:592-595.
  • 15. Rayner C, Hoel H. A summary review of literature relating to workplace bullying. J Community Appl Soc Psychol 1997;7:181-191.
  • 16. Hershcovis MS, Barling J. Comparing victim attributions and outcomes for workplace aggression and sexual harassment. J Appl Psychol 2010;95:874-888.
  • 17. Gelfand MJ, Fitzgerald LF, Drasgow F. The structure of sexual harassment: a confirmatory analysis across cultures and settings. J Vocat Behav 1995;47:164-177.
  • 18. Neuman JH, Baron RA. Aggression in the workplace: a socialpsychological perspective. Fox S, Spector PE, editors. Counterproductive work behavior: investigations of actors and targets; Washington, DC: American Psychological Association; 2005 1340.
  • 19. Kivimaki M, Virtanen M, Vartia M, Elovainio M, Vahtera J, Keltikangas-Jarvinen L. Workplace bullying and the risk of cardiovascular disease and depression. Occup Environ Med 2003;60:779-783.
  • 20. Zhang SE, Liu W, Wang J, Shi Y, Xie F, Cang S, et al. Impact of workplace violence and compassionate behaviour in hospitals on stress, sleep quality and subjective health status among Chinese nurses: a cross-sectional survey. BMJ Open 2018;8:e019373.
  • 21. Xu T, Magnusson Hanson LL, Lange T, Starkopf L, Westerlund H, Madsen IEH, et al. Workplace bullying and workplace violence as risk factors for cardiovascular disease: a multi-cohort study. Eur Heart J 2019;40:1124-1134.
  • 22. Yang BX, Stone TE, Petrini MA, Morris DL. Incidence, type, related factors, and effect of workplace violence on mental health nurses: a cross-sectional survey. Arch Psychiatr Nurs 2018;32:31-38.
  • 23. Zeng JY, An FR, Xiang YT, Qi YK, Ungvari GS, Newhouse R, et al. Frequency and risk factors of workplace violence on psychiatric nurses and its impact on their quality of life in China. Psychiatry Res 2013;210:510-514.
  • 24. Kitaneh M, Hamdan M. Workplace violence against physicians and nurses in Palestinian public hospitals: a cross-sectional study. BMC Health Serv Res 2012;12:469.
  • 25. Wu S, Zhu W, Li H, Lin S, Chai W, Wang X. Workplace violence and influencing factors among medical professionals in China. Am J Ind Med 2012;55:1000-1008.
  • 26. Magnavita N. The exploding spark: workplace violence in an infectious disease hospital. A longitudinal study. Biomed Res Int 2013;2013:316358.
  • 27. Gerberich SG, Church TR, McGovern PM, Hansen HE, Nachreiner NM, Geisser MS, et al. An epidemiological study of the magnitude and consequences of work related violence: the Minnesota Nurses' Study. Occup Environ Med 2004;61:495-503.
  • 28. Chen WC, Hwu HG, Wang JD. Hospital staff responses to workplace violence in a psychiatric hospital in Taiwan. Int J Occup Environ Health 2009;15:173-179.
  • 29. Ridenour ML, Hendricks S, Hartley D, Blando JD. Workplace violence and training required by new legislation among NJ nurses. J Occup Environ Med 2017;59:e35-e40.
  • 30. Sibbald B. Workplace violence is not part of a doctor's job. CMAJ 2017;189:E184.
  • 31. Morphet J, Griffiths D, Innes K. The trouble with reporting and utilization of workplace violence data in health care. J Nurs Manag 2019;27:592-598.
  • 32. Bureau of Labor Statistics.Census of Fatal Occupational Injuries: fatal occupational injuries by event; Washington, DC: Bureau of Labor Statistics; 2018.
  • 33. Eisele GR, Watkins JP, Matthews KO. Workplace violence at government sites. Am J Ind Med 1998;33:485-492.
  • 34. Groenewold MR, Sarmiento RF, Vanoli K, Raudabaugh W, Nowlin S, Gomaa A. Workplace violence injury in 106 US hospitals participating in the Occupational Health Safety Network (OHSN), 2012–2015. Am J Ind Med 2018;61:157-166.
  • 35. Foley M, Rauser E. Evaluating progress in reducing workplace violence: trends in Washington State workers' compensation claims rates, 1997-2007. Work 2012;42:67-81.
  • 36. McCall BP, Horwitz IB. Workplace violence in Oregon: an analysis using workers' compensation claims from 1990-1997. J Occup Environ Med 2004;46:357-366.
  • 37. Zhang L, Wang A, Xie X, Zhou Y, Li J, Yang L, et al. Workplace violence against nurses: a cross-sectional study. Int J Nurs Stud 2017;72:8-14.
  • 38. World Health Organization.Violence and injury prevention: preventing violence; Geneva: World Health Organization; 2013.
  • 39. Bureau of Labor Statistics.Nonfatal occupational injuries and illnesses requiring days away from work 2012; Washington, DC: Bureau of Labor Statistics; 2013.
  • 40. Occupational Safety and Health Administration.Workplace violence in healthcare; Washington, DC: Occupational Safety and Health Administration; 2015.
  • 41. Avander K, Heikki A, Bjersa K, Engstrom M. Trauma nurses' experience of workplace violence and threats: short- and long-term consequences in a Swedish setting. J Trauma Nurs 2016;23:51-57.
Fig. 1

Selection process of literature to be studied in research.

emj-42-56-g001.jpg
Fig. 2

Frequency of published workplace violence studies by year.

emj-42-56-g002.jpg
Table 1

Proportion of countries and continent in published workplace violence studies

emj-42-56-i001.jpg
Table 2

Occupational distribution of participants in published workplace violence studies

Values are presented as number (%).

*Addiction treatment center staff, emergency medical workers, firefighters, police officers, social worker, educational worker, female worker, adolescent worker, retail and service workers, fishery worker, and sex worker.

Call center worker, bank clerk, substitute driver, toll collector, and manufacturing worker.

emj-42-56-i002.jpg
Table 3

Classification criteria for published workplace violence studies (duplicate aggregation)

Values are presented as number (%).

emj-42-56-i003.jpg
Table 4

Topics of published workplace violence studies (duplicate aggregation)

Values are presented as number (%).

*Reasons for not reporting violence.

emj-42-56-i004.jpg

Figure & Data

References

    Citations

    Citations to this article as recorded by  
    • Who Hurt You at Work? Results From a Nationwide Survey of Association Between Absenteeism and Workplace Violence, Stratified by Perpetrator
      Na-Rae Lee, Kyung-Jae Lee, June-Hee Lee
      Journal of Occupational & Environmental Medicine.2023; 65(11): e682.     CrossRef
    • Efetividade das intervenções contra violência no trabalho sofrida por profissionais de saúde e apoio: metanálise
      Caroline Vieira Cláudio Okubo, Júlia Trevisan Martins, Tatiana da Silva Melo Malaquias, Maria José Quina Galdino, Maria do Carmo Fernandez Lourenço Haddad, Alexandrina Aparecida Maciel Cardelli, Renata Cristina de Campos Pereira Silveira
      Revista Latino-Americana de Enfermagem.2022;[Epub]     CrossRef
    • Efectividad de las intervenciones contra la violencia laboral que sufren los profesionales de la salud y de apoyo: metanálisis
      Caroline Vieira Cláudio Okubo, Júlia Trevisan Martins, Tatiana da Silva Melo Malaquias, Maria José Quina Galdino, Maria do Carmo Fernandez Lourenço Haddad, Alexandrina Aparecida Maciel Cardelli, Renata Cristina de Campos Pereira Silveira
      Revista Latino-Americana de Enfermagem.2022;[Epub]     CrossRef
    • Effectiveness of the interventions against workplace violence suffered by health and support professionals: A meta-analysis
      Caroline Vieira Cláudio Okubo, Júlia Trevisan Martins, Tatiana da Silva Melo Malaquias, Maria José Quina Galdino, Maria do Carmo Fernandez Lourenço Haddad, Alexandrina Aparecida Maciel Cardelli, Renata Cristina de Campos Pereira Silveira
      Revista Latino-Americana de Enfermagem.2022;[Epub]     CrossRef

    Download Citation

    Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.

    Format:

    Include:

    Systematic Review on Research Status of Workplace Violence
    Ewha Med J. 2019;42(4):56-64.   Published online October 29, 2019
    Download Citation
    Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.

    Format:
    • RIS — For EndNote, ProCite, RefWorks, and most other reference management software
    • BibTeX — For JabRef, BibDesk, and other BibTeX-specific software
    Include:
    • Citation for the content below
    Systematic Review on Research Status of Workplace Violence
    Ewha Med J. 2019;42(4):56-64.   Published online October 29, 2019
    Close

    Figure

    • 0
    • 1
    Systematic Review on Research Status of Workplace Violence
    Image Image
    Fig. 1 Selection process of literature to be studied in research.
    Fig. 2 Frequency of published workplace violence studies by year.
    Systematic Review on Research Status of Workplace Violence

    Proportion of countries and continent in published workplace violence studies

    Occupational distribution of participants in published workplace violence studies

    Values are presented as number (%).

    *Addiction treatment center staff, emergency medical workers, firefighters, police officers, social worker, educational worker, female worker, adolescent worker, retail and service workers, fishery worker, and sex worker.

    Call center worker, bank clerk, substitute driver, toll collector, and manufacturing worker.

    Classification criteria for published workplace violence studies (duplicate aggregation)

    Values are presented as number (%).

    Topics of published workplace violence studies (duplicate aggregation)

    Values are presented as number (%).

    *Reasons for not reporting violence.

    Table 1 Proportion of countries and continent in published workplace violence studies

    Table 2 Occupational distribution of participants in published workplace violence studies

    Values are presented as number (%).

    *Addiction treatment center staff, emergency medical workers, firefighters, police officers, social worker, educational worker, female worker, adolescent worker, retail and service workers, fishery worker, and sex worker.

    Call center worker, bank clerk, substitute driver, toll collector, and manufacturing worker.

    Table 3 Classification criteria for published workplace violence studies (duplicate aggregation)

    Values are presented as number (%).

    Table 4 Topics of published workplace violence studies (duplicate aggregation)

    Values are presented as number (%).

    *Reasons for not reporting violence.

    TOP