Health and safety issues in micro and small enterprises (MSEs) are recognized as
a global challenge. This study aimed to examine Workers' Health Centers
(WHCs) as a representative public organization providing occupational health
services to MSEs in Korea. WHCs were established in 2011 after a trial period
aimed at addressing occupational diseases in MSEs with limited resources. As of
2024, there are 24 WHCs, 22 branch offices, and 23 trauma counseling centers for
workers. These health centers are managed by the Korea Occupational Safety and
Health Agency, with their actual operation delegated to private organizations.
Each WHC employs an average of 13 staff members and is organized into four
specialized teams: cardiovascular disease prevention, workplace environment
improvement, musculoskeletal disease prevention, and occupational stress
management. These centers also offer common basic programs along with
region-specific specialized initiatives. In 2023, the total cumulative number of
users reached 203,877, with employees from MSEs comprising approximately 88.5%
of the total. WHCs can thus be seen as playing a pivotal role as case managers
of health requirements in the workplace by fostering strong relationships with
MSEs and linking them to other relevant programs through a
problem-solving-oriented approach. Given the limited resources of these
enterprises, proactive policies and the equitable application of safety and
health regulations are essential. A balanced strategy that combines regulatory
enforcement with practical assistance is critical to ensure the success of WHCs
in improving health and safety conditions in MSEs.